Has anyone actually been able to reach a person in the unemployment office or had them call you back? I have been trying for 6 weeks and still have not got thru. I get these automated calls every few days saying we will be calling you back. Also tried the online chat option but it’s just a blank screen.
Anyone Get Thru to KY Unemployment Office?
- Thread starter LowerLevelSeatA
- Start date
I know ppl who are in your shape. They called their employer, no issues with them. Once they call you, you go back to the very bottom, and your name will work back up
This is on Andy, no one else.
This is on Andy, no one else.
Not in Kentucky but perhaps there is something similar there to what I did here in Virginia, which I explain below.
My previous employer was trying to dick me over on unemployment by giving a bunch of lies saying I quit without cause which jeopardizes the amount of money I get and rather I am even eligible or not.
All the state employment offices are closed in VA are closed, so all we have for contacting them right now by phone is an automated phone system and another number where you call and if you don’t get connected with a representative they just end the call instead of putting you hold, so basically it’s like one of them radio phone in contests where you have to call at just the right time. There is a live chat but it’s difficult to get connected to anyone on there as well and they aren’t very helpful because all of these phone and chat people are just customer service reps, not people that can really help you if you have an actual problem like I have.
So I looked up local organizations that work with people to help them navigate unemployment and a whole range of different things pertaining to employment. So they have a working relationship with the employment commission (VEC), which runs the unemployment benefits for the state.
I found one that had an email address listed and emailed them on Thursday. They said they would give my name and contact info to some people they had a working relationship with at the VEC, so people that actually deal with stuff beyond what a customer service rep can. So one of them called me and helped me out same day, gave me a fax number I can submit a letter to and thank God you can send faxes through a website because who is unemployed and owns a fax machine? Did what he said and then another one called same day asking questions about the letter. Next day I got a call from a third VEC employer to schedule an adjudication hearing for this morning. Sounds like everything has been resolved based on what she said but I have to wait to get something in the mail to know for sure.
Luckily for me it will only effect two weeks of unemployment for me because my employer got one of them paycheck protection loans and I started back at work today.
Unemployment systems in most places are antiquated beyond belief. They were never designed from the ground level to be able to handle something like we’re seeing now. Hell some states operate on such ancient computer coding that there’s barely anyone alive that actually knows how to write the code. Just about every state I have heard stories from needs to completely scrap what they have and start brand new because it’s archaic and isn’t getting the job done efficiently even in the states where it has gone best. Blame it on whatever politician you want but a lot of the problems go back well beyond any current governor. Unless said state has no term limits on governors and the governor has been in office for decades.
My previous employer was trying to dick me over on unemployment by giving a bunch of lies saying I quit without cause which jeopardizes the amount of money I get and rather I am even eligible or not.
All the state employment offices are closed in VA are closed, so all we have for contacting them right now by phone is an automated phone system and another number where you call and if you don’t get connected with a representative they just end the call instead of putting you hold, so basically it’s like one of them radio phone in contests where you have to call at just the right time. There is a live chat but it’s difficult to get connected to anyone on there as well and they aren’t very helpful because all of these phone and chat people are just customer service reps, not people that can really help you if you have an actual problem like I have.
So I looked up local organizations that work with people to help them navigate unemployment and a whole range of different things pertaining to employment. So they have a working relationship with the employment commission (VEC), which runs the unemployment benefits for the state.
I found one that had an email address listed and emailed them on Thursday. They said they would give my name and contact info to some people they had a working relationship with at the VEC, so people that actually deal with stuff beyond what a customer service rep can. So one of them called me and helped me out same day, gave me a fax number I can submit a letter to and thank God you can send faxes through a website because who is unemployed and owns a fax machine? Did what he said and then another one called same day asking questions about the letter. Next day I got a call from a third VEC employer to schedule an adjudication hearing for this morning. Sounds like everything has been resolved based on what she said but I have to wait to get something in the mail to know for sure.
Luckily for me it will only effect two weeks of unemployment for me because my employer got one of them paycheck protection loans and I started back at work today.
Unemployment systems in most places are antiquated beyond belief. They were never designed from the ground level to be able to handle something like we’re seeing now. Hell some states operate on such ancient computer coding that there’s barely anyone alive that actually knows how to write the code. Just about every state I have heard stories from needs to completely scrap what they have and start brand new because it’s archaic and isn’t getting the job done efficiently even in the states where it has gone best. Blame it on whatever politician you want but a lot of the problems go back well beyond any current governor. Unless said state has no term limits on governors and the governor has been in office for decades.
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Why is it on Trump to set up phone lines in Kentucky that work? Makes no sense. I remember a few weeks ago at a press conference Andy Beshear said he would have all claims resolved by the end of the week...so sounds like we may need to talk to Andy or his people. Now when I call the unemployment number, it ask you to input your number..but every time you try it says, “sorry, there is a problem with your entry”.
https://www.google.com/amp/s/amp.courier-journal.com/amp/5198153002
Found this helpful article from yesterday that explains why many people can’t get thru and aren’t getting called back.
Found this helpful article from yesterday that explains why many people can’t get thru and aren’t getting called back.
Libs and Dims will argue Andy has an approval rating of 73% and he is the star of the coronavirus. Kentucky loves him so that should count for something.
Andy has KY unemployment number 1 in nation. Resign now!
My wife has done it 4 different times for different people and gotten thru every time...it's a 3/4 hr wait , but she hasn't struck out yet. Son in law is tomorrow...entire family has gotten unemployment and stimulus checks. Guess voting for POTUS has its perks
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The system cant handle the surge of people seeking unemployment. Its not Beshear's fault ... not one single governor predicted a horrible pandemic on this scale shutting down america.
Sluggercatfan-prior to today it would ask me if I wanted to wait, then when I would say yes , it would say “sorry the line is full, try another time”. So your wife stayed on hold for 4 hours?
5 1/2 hrs today and got my SIL taken care of! She wants to know what # are you calling? She uses 502 875 0442. That is to file claims or get claims straightened out.
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1-502-564-2900 is the number I have been calling. Appreciate the information and I will try the other number tomorrow. I think tomorrow I will try your number and just wait it out. Thanks!
Today was the longest day. Said that was an old unemployment # and don't use it. You might have to hit redial a few times. You will get thru and they'll ask you a few ...social, pin # , etc. They'll put you on hold and the wait will be on! Told me it's easier online if you haven't already...KEWES.gov
:chairshot:
Idiot. People who code are among those unemployed. Geez..show some compassion.[eyeroll]
No luck yet on getting thru or a call back. We had our initial claim processed back when covid first started but had a few questions on it. Also noticed our payments over past few weeks have decreased significantly. They don’t seem to be correct so also wanted to follow up on that. The number I used of yours seemed to be more if you had not filed an initial claim. I’ll try again tomorrow .
Not the case at all...my SIL, and others, had same problem as yours. Keep trying, it may take several hrs after they put you on hold.
The problem with either number also is it asks do you want to hold? Then it checks to see if their is room and then says sorry system is full, please call back later and hangs up.
Strange...just took the wife less than 2 minutes of hitting redial to get thru @1 today (Friday). She is patient as all get out! Get all info ready they ask for, put the phone on speaker and wait!!! Yes, it is a long and tedious process, but it sounds like you have a lot if money coming! Once she has gotten thru, every time she's tried , they have been very nice and helpful and resolved each claim!
Yay for big government! This is who we want handling our health care, right folks? [laughing]