Another thing I caution you about, if you happen to cancel your service, they have a scam in place, that you must return your equipment within 21 days. The scam they do here is that you have to take your equipment to a UPS store, where it is scanned and then shipped back to the Direct TV fulfillment center. The scam is this: The UPS store tosses your returned equipment in with other clients returning their equipment into one pretty large shipping container, and that large shipment is then delivered to the Direct TV fulfillment center. Once there, it's unloaded onto skids and just sits. Direct TV will then bill you another $200-$250 for not returning your equipment, and you have no way to prove that you returned it, due to the manner in which the UPS store ships it back, because you have no tracking number. They do provide a transaction number, but the folks at Direct TV don't care. When returning your equipment, you must insist that your shipment be sent as a stand alone return, and acquire your tracking number, along with the paper work, and hold onto it for several months. I too, received a full months bill when I dropped my service a couple months back, so prior to returning my equipment, I decided to google issues with returning equipment, just to make sure I wouldn't get screwed twice. You can find this scam online, just like I did.