I have been with Liberty Mutual for at least 8 years. Each year my rates seem to go up.
I pay on time, have combo insurance for discount. Never filed a claim.
Who do you use for home/auto?
That sucks. You mean insurance rates are going up, yet the prices of homes, cars, groceries, eating out, movies, music, cable TV, cell phones, etc continue to plummet? It's so strange.
Individual factors are only a PART of the equation. Rates are based on the pool of total losses of all, relative to premiums collected. You've never filed a claim? That's great - it probably has kept your insurance from going up more than it would have otherwise.
People fail to realize - someone has a wreck and it ends up being $500,000 in property damage, medical bills, pain and suffering. That person may have only paid in $20,000 in premium in their life. Insurance pools that money to protect individuals from catastrophes like that. The insurance company literally will NEVER get their money back from that individual. And that's fine. It's not a zero sum game at the individual level.
And look at real catastrophes. In 2008, Hurricane Ike came all the way up into Kentucky and damaged countless roofs. I got a new roof - about $6,000. In 2012, that huge hailstorm of April 28th absolutely crushed parts of Louisville. Our neighborhood was ground zero. All 66 homes here ended up getting new roofs. In addition, I had siding damage, fence damage, my son's car was totallled, etc. My homeowner claim was around $18,000. My annual premium I think is about $850 on homeowner. The industry paid out hundreds of millions of dollars in Louisville on homeowner claims. My loss, just on the homeowner side, was more than 20 years worth of premium.
Don't ***** about premiums going up - the companies are paying out claims to help people. Be happy and feel blessed if you are fortunate enough to not have a claim. A hailstorm missing you isn't a commentary on you being a great insured, it's pure luck.