Gosh Almighty: I’m Just SO DAMN Proud of the Inefficiency We Have Achieved With Tech Investment.

The-Hack

Heisman
Oct 1, 2016
24,463
42,984
0
Forty years ago, I walked into a stadium with a paper ticket, one-fourth of which was a perforated, detachable section, and a sixty-year-old man forcefully rendered asunder the two portions by tearing the smaller end off, placing it into a smal trash can located conveniently.

Ten years ago, I had a paper ticket without perforations but with a bold, bar code located near the bottom, and a sixty year old man pointed a small hand-held device emitting a slender red “lazer-like” light, that when properly aimed at the bar code on my ticket, emitted a pleasant “beep,” which (we all assumed) meant “let this SOB in.”

The last 4 years, we have had our tickets on our I-phones, with our “UK Ticket-Master Ap,” installed . . . . we fumbled and bumbled as we limped toward the stadium, nervously glancing about looking for someone less than 40 should we need need tech advise at the last second, finally managing to open our I-phone “wallet,” we expose a square bar code, a 70 year old man (yes, he too has aged) points a hand-held device at our hand-held device, it emits a “ping.” which, again, all involved assume means, “let the b@st@rds through.”

Yesterday, my 68 year old brother and I (now 60) fumble with his I-phone, open his wallet to our bar codes, approach a 73 year old man (yeah) with nary a device in his hand, who assists by taking the I-phone and pointing it to a fixed, waist-high devise, which stands on it own. It emits an arguably pleasant sound, satisfying all.

And this only took, perhaps 15 seconds, roughly doubling the amount of time it once took a sixty year old man to tear a perforated paper ticket, back when Jerry Claiborne coached football, and I was trying to figure out how to make a Commodore 64 and 20 year-old girls emit a pleasant sound.

We’ve come so far!!

We now boldly go (slowly) and stand in line, where none have stood in line before!!
 
Last edited:

K_TIME

Heisman
Jan 2, 2003
18,083
24,914
113
The rumor is the scanning of iPhone had a lot of glare off the screens and made getting a good bar code scan more time consuming…hence the longer lines to get in

And to make it worse…the guys scanning are older men and not tech savvy guys to boot

I guess this is progress to lower paper tix but they’ve got to figure out how to scan faster. People missed the kickoff due to being in stupid lines to get in
 
Nov 12, 2014
4,807
11,637
0
It's user error mostly, it's not the technologies fault. No one seems to know to turn your screen brightness to max to counter the bright sun, and they don't tell you that either most places I've used paperless tickets. 30 people ahead of me in line at the game all suddenly walked through effortlessly when we started spreading the word to turn your screens way up. Some ticket apps do it automatically. Hopefully more add that.
 

SosaUK1987

All-Conference
Jul 19, 2023
816
1,233
0
The rumor is the scanning of iPhone had a lot of glare off the screens and made getting a good bar code scan more time consuming…hence the longer lines to get in

And to make it worse…the guys scanning are older men and not tech savvy guys to boot

I guess this is progress to lower paper tix but they’ve got to figure out how to scan faster. People missed the kickoff due to being in stupid lines to get in
Yeah I heard MJ say that on Post game show. Regardless, that issue should be and needs to be corrected yesterday. I would have been livid.
 

ORCAT

Heisman
Jan 6, 2003
24,458
11,543
113
If you go to a game with two or more tickets in your phone wallet you have to go back in your phone to access each ticket code with two actions. It works fine but it does add more time for each phone being checked going through lines. And, that's whether you turn your phone brightness up or not as suggested above. Just takes more time in line using phones as your ticket.
 

Grumpyolddawg

Heisman
Jun 11, 2001
28,284
36,931
113
It's user error mostly, it's not the technologies fault. No one seems to know to turn your screen brightness to max to counter the bright sun, and they don't tell you that either most places I've used paperless tickets. 30 people ahead of me in line at the game all suddenly walked through effortlessly when we started spreading the word to turn your screens way up. Some ticket apps do it automatically. Hopefully more add that.

And how is an improvement over that old paper ticker that didn't need anything but you to hold and present it?
 

ORCAT

Heisman
Jan 6, 2003
24,458
11,543
113
And how is an improvement over that old paper ticker that didn't need anything but you to hold and present it?
Exactly, the mobile tickets just take more time and actual steps in order to get in the stadium or Arena. When you're talking thousands of people, that time can add up. Turning the brightness up still doesn't make it as fast as just a paper ticket. I don't abhor technology or mobile tickets but I'm not a big fan of them either.
 

Caintuk

Junior
Feb 25, 2010
273
341
0
Forty years ago, I walked into a stadium with a paper ticket, one-fourth of which was a perforated, detachable section, and a sixty-year-old man forcefully rendered asunder the two portions by tearing the smaller end off, placing it into a smal trash can located conveniently.

Ten years ago, I had a paper ticket without perforations but with a bold, bar code located near the bottom, and a sixty year old man pointed a small hand-held device emitting a slender red “lazer-like” light, that when properly aimed at the bar code on my ticket, emitted a pleasant “beep,” which (we all assumed) meant “let this SOB in.”

The last 4 years, we have had our tickets on our I-phones, with our “UK Ticket-Master Ap,” installed . . . . we fumbled and bumbled as we limped toward the stadium, nervously glancing about looking for someone less than 40 should we need need tech advise at the last second, finally managing to open our I-phone “wallet,” we expose a square bar code, a 70 year old man (yes, he too has aged) points a hand-held device at our hand-held device, it emits a “ping.” which, again, all involved assume means, “let the b@st@rds through.”

Yesterday, my 68 year old brother and I (now 60) fumble with his I-phone, open his wallet to our bar codes, approach a 73 year old man (yeah) with nary a device in his hand, who assists by taking the I-phone and pointing it to a fixed, waist-high devise, which stands on it own. It emits an arguably pleasant sound, satisfying all.

And this only took, perhaps 15 seconds, roughly doubling the amount of time it once took a sixty year old man to tear a perforated paper ticket, back when Jerry Claiborne coached football, and I was trying to figure out how to make a Commodore 64 and 20 year-old girls emit a pleasant sound.

We’ve come so far!!

We now boldly go (slowly) and stand in line, where none have stood in line before!!
That’s GOLD Jerry…..GOLD!!!

Thanks for the laugh!
 

know1

Heisman
Dec 8, 2002
12,855
14,923
0
But the electronic ones do save a lot of time in other ways. Mainly in buying, obtaining and selling them.

If you had to drive 30 minutes to pick up or sell your tickets, now how much time have you saved?
 
  • Like
Reactions: nssdigitalchumps

cat_in_the_hat

All-Conference
Jan 28, 2004
5,909
4,457
0
I was frustrated by the long lines yesterday as well. It seemed very slow compared to what it was in the past. Hopefully it improves each week. That being said, I think the efficiency gains are on the back end. Since it’s computer tracked, no one has to count tickets or create data for UK to analyze. The computer does it automatically. I think it is more efficient for Uk, but so far it’s not very customer friendly.
 

ManitouDan

Heisman
Dec 7, 2006
20,074
32,442
0
The app based phone system sucks *** .. I'm 56 , a former small biz guy who used quickbooks and did my own payroll .. I worked with computers and software my entire life .. but this phone **** sucks , mainly because the Wifi sucks *** around many stadiums when 75K people are trying to use it , hell its still rough to send a text during the games at commonwealth .. also our 4 missed 1/2 the 1st quarter at Lil brother 2 years ago because the wifi was buffering . Its a ****** system , then you have the " sometimes its accepted , sometimes its not " screenshot option ... hell my phone wont create an icon for Apple wallet , I have to go to the App Store and chose it , then open it from there ... yesterday the parking pass was in my apple wallet but the entry tix were missing . entire process SUCKS
 

ManitouDan

Heisman
Dec 7, 2006
20,074
32,442
0
Its also really unfair to older people , hell they have every right to attend games as anyone else .. but they cant work this technology .. I find the UK system and the UK app very very hard to use .
 
  • Like
Reactions: jauk11 and jc2010

ManitouDan

Heisman
Dec 7, 2006
20,074
32,442
0
Ha Ha .. just went to the UK ticketmaster app ands was going to add ALL my tickets to apples wallet ... first with the Wifi enabled on my phone using my home Wifi the function " manage my tickets" wouldnt even load .. period .. nothing but the turning wheel ., so I turned my wifi off and was trying simple cellular data .. app loads , the when the " manage my tickets " spot was tapped I got a " 403 " error .. try again later .. whole system is trash .
 

TeoJ

Heisman
Oct 19, 2001
24,338
20,343
65
The rumor is the scanning of iPhone had a lot of glare off the screens and made getting a good bar code scan more time consuming…hence the longer lines to get in

And to make it worse…the guys scanning are older men and not tech savvy guys to boot

I guess this is progress to lower paper tix but they’ve got to figure out how to scan faster. People missed the kickoff due to being in stupid lines to get in
Or people could go in more than five minutes before kick off.
 

The-Hack

Heisman
Oct 1, 2016
24,463
42,984
0
Or people could go in more than five minutes before kick off.
Yes!

If we would just begin entering the stadium the evening prior in single file, the tech could handle it.

I’m surprised more folks haven’t thought of the real cost savings: postage in mailing 40,000 season tickets.
 
  • Like
Reactions: gojvc
Sep 6, 2005
1,297
400
0
At least at the gate I entered through, they weren't scanning barcodes this year. Instead they were having everyone tap their phones using the RFID. The problem is that no one seems to know exactly what part of their phone to align with the device that's reading the tickets ... on an iPhone it's at the top of your phone whereas on an Android it's in the middle of your phone. The ushers were having to take people's phones, after several unsuccessful attempts, and tap the tickets for them (which was seriously slowing things down).
 

grevey35_rivals395478

All-Conference
Jun 3, 2023
624
1,213
0
If you go to a game with two or more tickets in your phone wallet you have to go back in your phone to access each ticket code with two actions. It works fine but it does add more time for each phone being checked going through lines. And, that's whether you turn your phone brightness up or not as suggested above. Just takes more time in line using phones as your ticket.
This creates a huge problem for whatever is left of us dinosaurs with no cell phone.
 

sluggercatfan

Heisman
Aug 17, 2004
35,953
29,630
0
The app based phone system sucks *** .. I'm 56 , a former small biz guy who used quickbooks and did my own payroll .. I worked with computers and software my entire life .. but this phone **** sucks , mainly because the Wifi sucks *** around many stadiums when 75K people are trying to use it , hell its still rough to send a text during the games at commonwealth .. also our 4 missed 1/2 the 1st quarter at Lil brother 2 years ago because the wifi was buffering . Its a ****** system , then you have the " sometimes its accepted , sometimes its not " screenshot option ... hell my phone wont create an icon for Apple wallet , I have to go to the App Store and chose it , then open it from there ... yesterday the parking pass was in my apple wallet but the entry tix were missing . entire process SUCKS
BIG TIME SUCKS!! Never stood in lines like that in 30+ years. Buddy was trying to transfer ticket and couldn't. As far as wifi...my niece went to game with me yesterday and she has Verizon, I have TMobile and the gal in front of us has att. None of us had service in 206.
 
  • Wow
Reactions: Blu-ish
Dec 20, 2019
264
661
0
Saves on paper. Good for the earth and such.
Not sure if you were kidding, so I'll say thank you for politely avoiding: (1) the child labor used from a communist regime who pollutes the most that provides the phone; (2) the phone requires the mining for non-abundant materials; and (3) the purchase of a new phone every couple of years to stay current on the technology creates significant impact and waste. Those would have been uncomfortable facts for the improvement and the benefit for earth we have made by replacing paper tickets.

Thanks, OP! Made my day!
 

trueblujr

Heisman
Dec 14, 2005
30,114
94,999
113
Its also really unfair to older people , hell they have every right to attend games as anyone else .. but they cant work this technology .. I find the UK system and the UK app very very hard to use .
Not a fan of the UK athletics website and the ticket thing is in some coordination with Ticketmaster and it can be confusing. I’ve not had problems with adding to my wallet. But I can see where people trying to access the tickets from the web might have an issue if trying to do it at the gate.

One thing I wish they’d fix and would speed up things dramatically would be setting it up to where all the tickets you are using would be applied in one scan.
 

sluggercatfan

Heisman
Aug 17, 2004
35,953
29,630
0
Not sure if you were kidding, so I'll say thank you for politely avoiding: (1) the child labor used from a communist regime who pollutes the most that provides the phone; (2) the phone requires the mining for non-abundant materials; and (3) the purchase of a new phone every couple of years to stay current on the technology creates significant impact and waste. Those would have been uncomfortable facts for the improvement and the benefit for earth we have made by replacing paper tickets.

Thanks, OP! Made my day!
Needless to point out the paper is recyclable!
 
  • Like
Reactions: ColoradoBleedBlue

know1

Heisman
Dec 8, 2002
12,855
14,923
0
Ha Ha .. just went to the UK ticketmaster app ands was going to add ALL my tickets to apples wallet ... first with the Wifi enabled on my phone using my home Wifi the function " manage my tickets" wouldnt even load .. period .. nothing but the turning wheel ., so I turned my wifi off and was trying simple cellular data .. app loads , the when the " manage my tickets " spot was tapped I got a " 403 " error .. try again later .. whole system is trash .
Apple is terrible.
 
  • Like
Reactions: Samurai Cat