Rivals problem (Ongoing)

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Feb 12, 2007
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We've been discussing this issue on the premium board for a few days.

Current workarounds:

- Use your cellular network.

- Use a VPN.

Facts:

- Not related to a specific browser, OS, or Service provider.

- Affects access to all Rivals sites.

- Not related to one's location either. I'm currently in Africa and it happened during the Pinstripe Bowl. Currently using a VPN via Romania to access this site.
 

GL213

Sophomore
Feb 27, 2007
545
173
43
We've been discussing this issue on the premium board for a few days.

Current workarounds:

- Use your cellular network.

- Use a VPN.

Facts:

- Not related to a specific browser, OS, or Service provider.

- Affects access to all Rivals sites.

- Not related to one's location either. I'm currently in Africa and it happened during the Pinstripe Bowl. Currently using a VPN via Romania to access this site.
Mine has not been working for at least 2 weeks or more. Works fine when I use Google Chrome.
 

satnom

All-American
Jun 28, 2002
6,512
7,711
88
Rivals website still not working through my Verizon Wi-Fi. Have to hotspot IPad through cell service to get website access.

Is the Rivals site on some sort of naughty list with Verizon?

GO RU
 

e5fdny

Heisman
Nov 11, 2002
113,691
52,341
102
My optimum still not working.

Then I'm going to stay logged on just in case.
Has issues with two cable boxes yesterday and today. One seems to have fixed itself but the other is still showing some channels missing.

As for the Rivals issues, first noticed it a while back on tMB with all the crashes and page reloads.

Initially it only seemed to be an issue on tMB and NOT TKR. Now it’s migrated to this site too.🤷‍♂️
 

Rutgers NJ

Senior
Jun 25, 2023
867
554
0
I had a problem on the FSU site.LOL, not exactly the topic of this thread but I'll share anyway. All I said was,"63-3" nn excuse for that. Within 3 minutes it went from you have no posting privileges to I can't react to posts to I can't even open up the site. After all their crying for weeks, what a bunch of pussies. PS. Of course the only post I could see was NJ is the armpit of the country,oh well, if it helps him feel better.
 
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knightfan7

Heisman
Jul 30, 2003
93,292
67,111
113
Even if you're back on it's still acting up. I'm getting msgs that the site isn't responding and on and off it takes a long time to load.
 

mildone_rivals

Heisman
Dec 19, 2011
55,607
51,271
0
Another interesting thing about this is that pinging rivals.com works fine (and very quickly). Also using other DNS servers, from the ones provided automatically by my ISP, does not correct the issue.

So it doesn’t appear to be a DNS issue.

We've been discussing this issue on the premium board for a few days.

Current workarounds:

- Use your cellular network.

- Use a VPN.

Facts:

- Not related to a specific browser, OS, or Service provider.

- Affects access to all Rivals sites.

- Not related to one's location either. I'm currently in Africa and it happened during the Pinstripe Bowl. Currently using a VPN via Romania to access this site.
That the problem exists when connecting from Africa is also very interesting.
 

e5fdny

Heisman
Nov 11, 2002
113,691
52,341
102
I had a problem on the FSU site.LOL, not exactly the topic of this thread but I'll share anyway. All I said was,"63-3" nn excuse for that. Within 3 minutes it went from you have no posting privileges to I can't react to posts to I can't even open up the site. After all their crying for weeks, what a bunch of pussies. PS. Of course the only post I could see was NJ is the armpit of the country,oh well, if it helps him feel better.
Not a fan when people come on here and do the same thing.

Their site, their rules.
 
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mildone_rivals

Heisman
Dec 19, 2011
55,607
51,271
0
Yep nothing I can do at the moment, waiting to hear back from tech guys. Will update you when they answer.
I'm dying of curiosity to know the cause. The symptoms, as reported by people here at least, don't fit a lot of typical causes. Ping, and tracert to rivals.com work fine. The problem spans multiple ISPs, DNS providers, CDNs, devices and applications. It even seems to not be constrained to a geographic region.

I suspect none of us, including you, will get a complete explanation because, at this point, I won't be surprised if there's some hacking involved. Makes me wonder if the nutjob troll that was stalking @AreYouNUTS (@DJ Spanky kept banning the troll just for him to pop up again immediately with yet another user name) was somehow involved. The two unusual situations occurring at the same time seems a bit much to be a coincidence.
 

DJ Spanky

Heisman
Jul 25, 2001
46,322
56,201
113
Yep, bunch of people been having problems, from it being intermittent to not being able to get to it at all. I haven't had any issues, but I don't try to access it from a mobile device, strictly from laptops/desktops. I also have tested against it with multiple browsers and haven't had any issues. Very strange.
 

yesrutgers01

Heisman
Nov 9, 2008
121,556
37,199
113
Yep, bunch of people been having problems, from it being intermittent to not being able to get to it at all. I haven't had any issues, but I don't try to access it from a mobile device, strictly from laptops/desktops. I also have tested against it with multiple browsers and haven't had any issues. Very strange.
Only way I get it is on my iPhone with Wi-Fi turned off. No luck on my laptop
 

fsg2_rivals

Heisman
Apr 3, 2018
10,881
13,184
0
Another interesting thing about this is that pinging rivals.com works fine (and very quickly). Also using other DNS servers, from the ones provided automatically by my ISP, does not correct the issue.

So it doesn’t appear to be a DNS issue.


That the problem exists when connecting from Africa is also very interesting.

I haven't had a single issue.

Before the Africa mention, I assumed it was localized around NJ.
 

mildone_rivals

Heisman
Dec 19, 2011
55,607
51,271
0
I haven't had a single issue.

Before the Africa mention, I assumed it was localized around NJ.
That VPNs seem to get around the issue hints strongly, but not conclusively, that location is a factor.

It's possible that the Africa thing, along with others experiencing the issue in ways that are incongruent with a regionally constrained impact, might be misleading due to caching that occurs with DNS and routing across various ISP's servers and networks.
 

ashokan

Heisman
May 3, 2011
25,325
19,686
0
When I just logged-in I got an option alert asking me to pick between two choices.
One option would collect data, and was advertised as offering a better online experience compared to the other.

Never saw that before
 

satnom

All-American
Jun 28, 2002
6,512
7,711
88
When I just logged-in I got an option alert asking me to pick between two choices.
One option would collect data, and was advertised as offering a better online experience compared to the other.

Never saw that before
This is interesting. Rivals website for the past couple months has been real aggressive with the marketing components of the site to the point of affecting the quality of the user experience. Would not be surprised if this is a component of the issue with the Verizon Wi-Fi system.

Like Mark Cuban says “Pigs get fed. Hogs get slaughtered.”

GO RU
 

ashokan

Heisman
May 3, 2011
25,325
19,686
0
This is interesting. Rivals website for the past couple months has been real aggressive with the marketing components of the site to the point of affecting the quality of the user experience. Would not be surprised if this is a component of the issue with the Verizon Wi-Fi system.

Like Mark Cuban says “Pigs get fed. Hogs get slaughtered.”

GO RU

This is what I got that's 100% new



I do use an ad blocker but have for years
 
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mildone_rivals

Heisman
Dec 19, 2011
55,607
51,271
0
This is what I got that's 100% new


I do use an ad blocker but have for years
Pretty much have no choice but to use an ad-blocker with rivals. Otherwise it periodically crashes browsers or causes pages to spontaneously reload or other irritating behavior.
 

satnom

All-American
Jun 28, 2002
6,512
7,711
88
This is what I got that's 100% new



I do use an ad blocker but have for years
Interesting. Did you receive an email with this?

Wonder if another component of this disruption is me not reupping my annual premium membership yet?

Love this online community I’ve been a part of for over 20 yrs but this request to waive privacy in exchange for uninterrupted service is a real turnoff on the use of Rivals.

GO RU
 

Saint Puppy

All-Conference
Sep 4, 2013
4,566
2,335
113
Yup same for me too….have to think they are losing people. Not everybody is thinking to go to cellular data - as far as they’re concerned they just can’t get on. I know my thought process was I guess I’m going to be going to TOS moving forward before on a whim I switched to cellular. Don’t know how much of a sense of urgency there is to get this fixed, but 5 days is a long time for a tech issues and can guarantee people going to look for alternatives to TKR which is a shame.

@Richard Schnyderite
 
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rufeelinit

All-Conference
May 16, 2010
12,647
4,351
0
Well I guess there is some consolation that the issue is not specific to me. My wife is more proficient at this type of stuff and tried to figure what the issue was but after a couple of hours of trying different things had enough. Still limited to connecting via my phone when not connected to my optimum wifi. Doesn’t matter if using google or safari browser. Probably not a bad thing to take a break from but for me this issue started right after the bowl game.

@Richard Schnyderite
 
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Richie O

Hall of Famer
Staff member
Mar 21, 2016
61,074
204,297
113
Yup same for me too….have to think they are losing people. Not everybody is thinking to go to cellular data - as far as they’re concerned they just can’t get on. I know my thought process was I guess I’m going to be going to TOS moving forward before on a whim I switched to cellular. Don’t know how much of a sense of urgency there is to get this fixed, but 5 days is a long time for a tech issues and can guarantee people going to look for alternatives to TKR which is a shame.

@Richard Schnyderite
I'm trying everything on my end, tech can't find any issues whatsoever. I'm sorry it's taking this long, but tech can't find a single issue.
 

mildone_rivals

Heisman
Dec 19, 2011
55,607
51,271
0
Is everyone experiencing a problem accessing the site using an ad-blocker or other Javascript filtering plug-in?
 
Dec 17, 2008
45,215
16,775
0
Is everyone experiencing a problem accessing the site using an ad-blocker or other Javascript filtering plug-in?
I’m at a family member’s house and haven’t changed a thing on my iPad or iPhone and they work here with both chrome and safari on the optimum WiFi but they don’t at my own home with FIOS.

I think I have block pop up setting on with Safari. I’m not sure that there is a setting like that for Chrome on Apple devices.
 

Leonard23

Heisman
Feb 2, 2006
29,394
11,695
113
Is everyone experiencing a problem accessing the site using an ad-blocker or other Javascript filtering plug-in?
Nah. On Chrome mobile settings, I allowed JavaScript, popups and redirects, and intrusive ads, but the site still won't load on Wi-Fi unless I use Google 1 VPN.
 
Last edited:

RobertG

Heisman
Jul 25, 2001
12,730
11,424
113
My bet would be one of the rivals bloat partners had a DNS issue that got cached longer by some internet providers then others. Try a 3rd party DNS server.
That would have been my guess
Is everyone experiencing a problem accessing the site using an ad-blocker or other Javascript filtering plug-in?
No ad blockers on my end I have three devices ipad, android, windows. Experience the issue on all devices only when I'm on home network netgear orbi mesh connected to fios
 

Richie O

Hall of Famer
Staff member
Mar 21, 2016
61,074
204,297
113
Spoke with our tech team a few minutes ago and they once again have found no issues with the site. However they did say that they will be resetting a couple of servers to see if that will fix things, so hopefully all will be fixed by that. Please let me know if anyone is still having access issues.
 

RobertG

Heisman
Jul 25, 2001
12,730
11,424
113
Little more info. I connected hard wired into my FIOS router and still the same issue.
 
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