Rivals problem (Ongoing)

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richard1970

Redshirt
Jun 17, 2021
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1/3/24, still cannot get Rutgers.rvals site at home BUT can get it here at work on same iPad. At home, South Jersey, I have Verizon fios with the fastest router Verizon supplies. I get a message after a while that says something like “server not responding.” My iPad works on everything else at home, including, e.g., 247 Sports site. As like many others, my ability to log on to Rutgers.rivals stopped right around the time of the Pinstrip Bowl.


@Richard Schnyderite
 

mildone_rivals

Heisman
Dec 19, 2011
55,607
51,271
0
1/3/24, still cannot get Rutgers.rvals site at home BUT can get it here at work on same iPad. At home, South Jersey, I have Verizon fios with the fastest router Verizon supplies. I get a message after a while that says something like “server not responding.” My iPad works on everything else at home, including, e.g., 247 Sports site. As like many others, my ability to log on to Rutgers.rivals stopped right around the time of the Pinstrip Bowl.
If your iPad has support for cellular data and it's on a cellular data plan, then switching off Wifi for it will cause it to use your cellular data plan provider's mobile network instead of the Verizon fiber network and then you should be able to visit rivals.com without problems from home.

If, OTOH, your iPad is Wifi only, you're screwed at home unless you use a VPN service (there are several free VPN services, including Google's, and you can turn it on only when visiting this forum if you want).
 

richard1970

Redshirt
Jun 17, 2021
17
19
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If your iPad has support for cellular data and it's on a cellular data plan, then switching off Wifi for it will cause it to use your cellular data plan provider's mobile network instead of the Verizon fiber network and then you should be able to visit rivals.com without problems from home.

If, OTOH, your iPad is Wifi only, you're screwed at home unless you use a VPN service (there are several free VPN services, including Google's, and you can turn it on only when visiting this forum if you want).
Thank you; will give it a try.
 
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DJ Spanky

Heisman
Jul 25, 2001
46,323
56,203
113
I'm having trouble logging in through my Netscape browser on my EarthLink account.
 

LETSGORU91_

All-American
Jan 29, 2017
6,500
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Wifi through Optimum router not working for Android phone, tablet and Windows laptop. Wifi off, phone works on 5g. Phone and tablet also function on work wifi.
 
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mildone_rivals

Heisman
Dec 19, 2011
55,607
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Your advice worked-I turned off Wi-Fi on my smart phone and I can get rivals at home. Still no luck with iPad at home but iPad gets rivals at work; a bit of a mystery but that’s ok since at least mobile works at home. Thanks again.
You’re welcome.
 

redking

All-Conference
Jul 27, 2001
3,974
1,740
113
Sounds like Rivals (Yahoo?) has the IP ranges for major US based ISPs going to a load balancer or firewall. There has to be a configuration issue at said load balancer or firewall.
 
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wheezer

Heisman
Jun 3, 2001
169,062
24,678
113
We've been discussing this issue on the premium board for a few days.

Current workarounds:

- Use your cellular network.

- Use a VPN.

Facts:

- Not related to a specific browser, OS, or Service provider.

- Affects access to all Rivals sites.

- Not related to one's location either. I'm currently in Africa and it happened during the Pinstripe Bowl. Currently using a VPN via Romania to access this site.
 

Leonard23

Heisman
Feb 2, 2006
29,394
11,695
113
Running the basic Windows Network Diagnostics tool on a PC provided the following Troubleshooting Report:

Issues found

resources (rutgers.forums.rivals.com) is online but isn't responding to connection attempts.

The remote computer isn’t responding to connections on port 443, possibly due to firewall or security policy settings, or because it might be temporarily unavailable. Windows couldn’t find any problems with the firewall on your computer.
 
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yesrutgers01

Heisman
Nov 9, 2008
121,556
37,199
113
So- my iPhone still can’t connect at home unless I take Wi-Fi off(Verizon) out at a restaurant and on their guest network and no problems…
 
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mildone_rivals

Heisman
Dec 19, 2011
55,607
51,271
0
Running the basic Windows Network Diagnostics tool on a PC provided the following Troubleshooting Report:

Issues found

resources (rutgers.forums.rivals.com) is online but isn't responding to connection attempts.

The remote computer isn’t responding to connections on port 443, possibly due to firewall or security policy settings, or because it might be temporarily unavailable. Windows couldn’t find any problems with the firewall on your computer.
That fits with what I said about being able to ping, but not browse. Also fits with my speculation about the issue being related to a server between those of us having the problem and rivals.com having rivals.com blocked by their security software.

A new theory has been banging around in my head. The connection issue started right around when that troll who created like 20+ new user accounts (each subsequently being banned) was chasing around after Nuts.

Maybe rivals or yahoo or verizon enabled some sort of IP ban feature, intended to make it harder for banned users to connect and create new accounts, even with different IP addresses, based on some form of reverse route detection? That is, even though the primary visitor IP address changes, if the other hops involved between the visitor's device and rivals.com were the same or similar, the new IP would get blocked.

That would also potentially fit the known facts, particularly if the buttmunch troll and all of us experiencing the issue have a common pattern of intermediate server hops between us and rivals.
 
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Section124

Heisman
Dec 21, 2002
16,785
18,156
96
Looks like the troll is back because I just received a like on a post from a week ago. The user name was a give away that he is not a fan of Spanky. 😀 Nuts may be safe for now.
 

AreYouNUTS

Heisman
Aug 1, 2001
120,375
53,146
113
Looks like the troll is back because I just received a like on a post from a week ago. The user name was a give away that he is not a fan of Spanky. 😀 Nuts may be safe for now.
BWAHAHAHA

Yeah it was “Spanky da DoucheBag” and instantly responded to about 40 of my posts with a sad or an angry face. Oh earlier it was “RU24.”
 
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Big East Beast

All-Conference
Jul 26, 2001
7,486
3,608
72
That fits with what I said about being able to ping, but not browse. Also fits with my speculation about the issue being related to a server between those of us having the problem and rivals.com having rivals.com blocked by their security software.

A new theory has been banging around in my head. The connection issue started right around when that troll who created like 20+ new user accounts (each subsequently being banned) was chasing around after Nuts.

Maybe rivals or yahoo or verizon enabled some sort of IP ban feature, intended to make it harder for banned users to connect and create new accounts, even with different IP addresses, based on some form of reverse route detection? That is, even though the primary visitor IP address changes, if the other hops involved between the visitor's device and rivals.com were the same or similar, the new IP would get blocked.

That would also potentially fit the known facts, particularly if the buttmunch troll and all of us experiencing the issue have a common pattern of intermediate server hops between us and rivals.

Ping doesn’t tell you much. We know the servers are responding because many people are having no issue and the site works for the same user/devices that are connecting via cellular.

I think you are right there’s some kind of security/filtering issue - although it could also be a malformed certificate or a traffic shaper or load balancer blocking traffic based on heuristics.

It wouldn’t surprise me if the issue is at the DataCenter/ISP/Verizon which would mean rivals may be “right” it’s not on their end, but that doesn’t mean they can’t put resources into getting to the bottom of what’s going on.

These companies all have SLAs and someone is clearly failing. I wonder if this is only affecting the Rutgers site.
 

DJ Spanky

Heisman
Jul 25, 2001
46,323
56,203
113
A new theory has been banging around in my head. The connection issue started right around when that troll who created like 20+ new user accounts (each subsequently being banned) was chasing around after Nuts.

42 accounts banned in December alone.
 
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Colbert17!

Heisman
Aug 30, 2014
17,215
18,611
113
Problem solved

 
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yesrutgers01

Heisman
Nov 9, 2008
121,556
37,199
113
Ping doesn’t tell you much. We know the servers are responding because many people are having no issue and the site works for the same user/devices that are connecting via cellular.

I think you are right there’s some kind of security/filtering issue - although it could also be a malformed certificate or a traffic shaper or load balancer blocking traffic based on heuristics.

It wouldn’t surprise me if the issue is at the DataCenter/ISP/Verizon which would mean rivals may be “right” it’s not on their end, but that doesn’t mean they can’t put resources into getting to the bottom of what’s going on.

These companies all have SLAs and someone is clearly failing. I wonder if this is only affecting the Rutgers site.
I cannot get to any rivals site. If I go into Yahoo, select NCAAF and then try to access any school- it times out
 

Richie O

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Mar 21, 2016
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