My KR is inflexible, request anything and the local management’s hands have been tied by the home office for many years. I once asked why there were several rows of a particular brand that wasn’t popular, yet only one row of the brand locals bought fast every week. He just grinned and shrugged “I said I know, inventory selection is out of your control locally.” Some of the Kroger brand cheeses started going bad on us after a few days about once a month despite great expiration dates, no refund once you take them out of the store, so we get cheese at Aldi now. Unhappy, but no real competition locally.