I sent you an e-mail a moment ago. I would appreciate it if you could get back to me ASAP. It's in regards to my account.
Vernon
- Thread starter Diggs59_rivals
- Start date
Thanks Vernon. I'll update you in the morning or no later than right around noon. Thanks again.
Vernon, everything is good to go now. I called Rivals customer service and the guy I spoke to verified that they were doing updates and that was the problem last night and even this a.m. I got everything worked out not even 10 minutes ago. By the way, it seems as if Rivals overhauled their customer service department when they upgraded the site
The guy I spoke to was very courteous and knowledgable and that's a complete 180 from prior experiences. Thanks again for the help last night Vernon.
Glad they got you taken care of. The migration of accounts has been a nightmare but it's almost complete.Vernon, everything is good to go now. I called Rivals customer service and the guy I spoke to verified that they were doing updates and that was the problem last night and even this a.m. I got everything worked out not even 10 minutes ago. By the way, it seems as if Rivals overhauled their customer service department when they upgraded the site
I appreciate the feedback on the customer service department. I've been hearing that a lot and it's great to know that they're doing a good job. Nothing worse than my customers being upset about something outside of my control.
Thanks again and welcome back to the Blue Lot!