Wendy's Fast food chain
- Thread starter ManitouDan
- Start date
On a side note I haver another friend who owns a Tim Hortons locally -- he is using labor from the local rehab house to run his store , not exclusively , but several at rehabber's . Its all he can get .
We still have local McDonalds with the dining room closed .
We still have local McDonalds with the dining room closed .
I know I'm being purposely vague. I actually work for a large Franchisee as the Corporate Architect, so I'm "very familiar" with how they operate. I've heard of the Schmidt Family Restaurant Group, but haven't met either of them as of yet.
The majority of the Wendy's in our system are still operating with Dining rooms closed. just now starting to open some of them back up. Honestly there was no hurry, and that goes for a lot of fast food chains. Covid was actually a boon for fast food. Sales up over 20% year over year despite operating as drive-thru only/curbside pickup for most of the time.
That’s sadly every FF chain these days. I used to stop and get two McDonalds hamburgers and a vanilla shake ever Friday as and end of the week treat to myself. We used to have one of the best Mcds around. Now? It’s awful.
Service has gone to crap for a myriad of reasons but a lot of it is people are tired of the crap pay for putting up with crappy people. And we all know it’s true. How many stories and clips have we seen of mostly dumbass Americans readily like six foot toddlers to an incorrect order or having to. God forbid, wait for your food.
Ain’t nothing getting better until we unscrew ourselves.
Sorry. Didn’t mean for my posts to be this way this week. It’s been a rough one and I’ve dealt with too much stupid this week. I’m admittedly in a bad kick *** mood this week.
You are the kind of customer they hate. They probably eff your stuff up on purpose.
Lol. I worked retail for THIRTEEN years pal. I have multiple awards for customer service. I have ZERO user complaints at my new position.
People come first buddy. And I know to treat these workers with respect because they’ve earned it.
Then you didn’t read them. The service industry is give and take. A lot of the problems lie with crappy customers. And I’ve severed my fair share of them.
I took a week off for my Mother’s funeral and then the day I came back had a customer yell.at me because his print order wasn’t fully done and didn’t even apologize when I told him why I had been out. My boss walked over to him. Handed him his stuff and told him to never come back. Needless to say I had to step off the clock for a bit because I wanted to choke that *******. One of the very few times in my life where I’ve wanted to lash out.
You don’t treat people that way. And that’s why service has fallen off. Because these under benefited workers are tired of elitist jerks. Luckily I had a boss that cared and didn’t bow to every idiot client. Most don’r have that. Sometimes you have to fire a customer.
You’re buying a product. Worth 10 bucks. That doesn’t give you a right to act like an overgrown child. And we have a society full of them.
Sonic is absolute trash. Other than good marketing, I have no idea how that place stays in business.
The service has been god awful at every one but it has been god awful at nearly every convenience type place for over a year now.
Wendy's is heavily franchised. Their corporate stores are outnumbered by franchisees tenfold.
I'd say it is likely just your local spot maybe? Ours is always on point.
I'd say it is likely just your local spot maybe? Ours is always on point.
Makes you wonder about the future of fast food joints - Pizza Hut pretty much scrapped all dine in and only pretty much have only carry out/delivery model
Midwest chain around here called Portillo’s recently opened a drive thru only location
With the customer’s ability to mobile order and saving money on utilities/overhead/etc it seems bigger isn’t always better with fast food
My fast-food theory. Just about all of them were very good at their very beginning or they would never have caught on.
1. Corporations bought out most all of the original owners (who had a good product).
2. New corporate owners began cutting the quality of the process/product for greater profits.
3. They cut the quality of the product to the point that many people stopped buying their product.
4 They improved the product to the "barely edible" level and that is where it remains today.
*They don't worry about the competition because the competition's product is as "barely edible" as theirs is.
1. Corporations bought out most all of the original owners (who had a good product).
2. New corporate owners began cutting the quality of the process/product for greater profits.
3. They cut the quality of the product to the point that many people stopped buying their product.
4 They improved the product to the "barely edible" level and that is where it remains today.
*They don't worry about the competition because the competition's product is as "barely edible" as theirs is.
Pretty much. This is why Chik-Fil-A is always the GOAT. You can't get more consistently good than that place.
Their food has gone down hill in recent years. Their burgers used to be some of the best, now they’re a shade above McDonalds, which isn’t a compliment.
Not the ones where I live. They are almost never packed and quality of the food is highly questionable.