I am an alumni who had an idea for a licensed product. I contacted the university and was directed to LRG. They were great to deal with. I was able to complete my paperwork, purchase my insurance and have my license in less than 60 days. Over the course of the last year, I have had numerous questions and requests and they have been nothing but great to me. My dealings with CLC have not been so good. I been waiting 6 months for a license for one of their schools. They originally told me not to waste my time. After contacting the school, I was able to get may application processed. Because I wasn't a huge corporation, they didn't want to deal with me.
One thing to remember about these companies is that they are basically just administrators. They handle license requests, keep licensees up to date on insurance and paperwork, and collect the royalties. The university has the final say so on everything. I can say from experience that our university does an excellent job handling this.
To a certain extent, the agents have nothing to do with sales. Your license indicates where you sell. They don't get out and look for people to sell your product.
I can tell you from experience, we have nothing to gain by changing licensing companies.