I am a reluctant Apple user (Ipod and Iphone), and while they have a great product for the most part, here's a couple of big reasons why they piss me off sometimes:
1.) Have a problem with your iphone or ipod? You can't just walk in, lay it on the counter and get help. You have to schedule an appointment with the a "genius." No Apple, that isn't the way this works. I buy your product, it has a problem I come in, you fix it, I'm not trying to schedule a physical or get a prescription. I hate that ****.
2.) Your iPod breaks or just stops working for some reason and you didn't buy ******** insurance? Apple wont fix it for you, or even allow you to pay to get it fixed, instead, you have to "exchange" it for an upgrade, which really means they give you about 40 bucks off a brand new one. Thanks Apple.
3.) Software updates slowing iphones down to a halt, this was a huge problem with the iphone 3. Iphone 3 was working perfectly till one day, a fter a required software update, my iphone slowed to a halt. Could barely get on the internet or play a game. This just happened to be a couple months after the 4 came out. Apple's response to this problem? "There's not much we can do but we'd be glad to schedule an appointment with a genius. 17 you overweight college drop out with a beard and hemp necklace.