at the 20 items or less lane at walmart in h'burg. He and his partner had THREE as in 3 buggies filled with groceries. Many jokes could come from this.
Do you suppose he told them it should be "20 items or FEWER"? I somehow doubt it .... Publix is the only store I've seen get the grammar correct (and possibly Target).
People will continue to abuse the express lanes unless the merchants start to enforce it, i.e., send them to a full service checkout lane.
Been there before. Only thing worse is when said person goes through the self checkout. Called manager on it and was given the we "don't enforce when we are busy" defense.