They are still calling me on a regular basis wanting me to sign up. I then tell them in detail why I dropped them. Looks like they would get tired of me. When I first dropped them I almost immediately got a call from a rep. asking me why after 30 plus years I dropped them. I told him of course and he said what if I gave you what you were getting for $99.00 per month. It had gone up to about $125.00. I said no. He then said he would do it for $69.00 per month. I ask him why if they could do it now for $69.00 why was it costing me $125.00 a month for a long valued customer which he kept referring to me as. I told him no it was till too much. He then ask me what it would take to keep my account and I said $0.00 per month. He said he couldn't do that and I said that's what it's gonna take on a permanent basis. He said thank you but I can't do that. OFC
I've had the same cable package for about 2 years now. DVR, HBO, sports package. However, last fall during opening weekend of NFL, I suddenly discovered that I didn't get RedZone. Was odd, because I had it the previous year and was told it was part of the sports package when I signed up. I checked the other sports channels (SEC Network, Big10 Network, Pac12 Network, NBA TV, NHL TV, MLB TV), and they all worked. Hell, I even got the NFL Network. But RedZone simply didn't work. I called Comcast and was told that I did not have the sports package, which made no sense because I got literally every sports channel except RedZone. After an hour on the phone berating customer service, I eventually gave into my frustration and agreed to pay $5 more a month for NFL RedZone. These cable companies are ruthless because they know they can be and they know people are just going to give in at some point because they're sick of arguing about an extra $5 a month. Still pisses me off to this day, and my cable/internet/phone bill is pushing $150 a month. Bunch of crooks holding customers hostage.