Uverse and secn+ still a problem. Wth

8dog

All-American
Feb 23, 2008
15,142
7,394
113
Im on the phone with att and the call center is clueless. Does anyone have any insight? Is any other entity having this issue?
 

8dog

All-American
Feb 23, 2008
15,142
7,394
113
Thank yall and thats funny. Att keeps asking me what channel secn+ is on. Thats where we are
 

Xenomorph

Heisman
Feb 15, 2007
16,153
10,733
113
Works fine on Roku logging in with Directv.. which is of course owned by ATT.
 

8dog

All-American
Feb 23, 2008
15,142
7,394
113
I cant tell. Now im in tech support. And they are clueless too
 

wasabaka

Junior
Sep 17, 2012
405
274
63
I am having the same issue. I have U-verse and it is telling me that it is not part of my TV package.
 

8dog

All-American
Feb 23, 2008
15,142
7,394
113
This is infuriating. They are acting like this is some new issue. I told them
i called on the 6th about it. They say they have no record. I told them to check Twitter bc its not just me. They do not care. I have lit this person up. Now been on for over an hour
 

yjnkdawg

Redshirt
Sep 6, 2013
469
6
18
It has to be a Uverse issue, but the customer service rep told me that their technical staff is still working on it, but that they don't know if it is an AT&T issue or a third party issue. (well duh - everybody but Uverse customers can watch it and they don't know if it is an AT&T issue? ) Yeah, I also called on the 6th about it too, and the customer service rep said they were having phone issues then, and we couldn't even keep a phone connection.
 

8dog

All-American
Feb 23, 2008
15,142
7,394
113
It only took me being incredibly mean (which i didnt want to do) to get them to acknowledge my call on the 6th They just want people to give up and hope things get fixed. Clueless
 

engie

Sophomore
May 29, 2011
10,763
106
63
Mine has been an issue all basketball season. Although it’s become a constant issue now where I couldn’t watch the last couple of games.
 

8dog

All-American
Feb 23, 2008
15,142
7,394
113
One hour and fifteen minutes later i got nothing. They promised me a call from
the supervisor within an hour but we all mnow thats not happening
 

RocketDawg

All-Conference
Oct 21, 2011
20,125
2,887
113
Mine has been an issue all basketball season. Although it’s become a constant issue now where I couldn’t watch the last couple of games.

May be a good thing some of you guys can't get the game ... it leaves more bandwith for the rest of us. Flawless reception so far. **
 

The Fatboy

Senior
Oct 18, 2005
2,782
744
83
If I use my firestick it tells me it's not a part of my cable package but using my chromecast and ESPN app it works fine.
 

8dog

All-American
Feb 23, 2008
15,142
7,394
113
Ive used firestick, appletv and my iphone. None of those work.
 

kired

All-Conference
Aug 22, 2008
7,144
2,576
113
I deleted the ESPN app after the last time I couldn't use it. Strangely, I was able to stream on my computer without logging into anything related to my TV provider.
 

Fx4Dawg

Redshirt
Aug 23, 2012
11
1
3
I have U-verse and watched game via the U-verse app with no problem. ESPN nor WatchESPN worked for me either.
 

fevans

Redshirt
Aug 27, 2012
140
24
18
I was told by espn that it was their problem. They said that they were working on it, but no idea when it will be fixed. Att customer service had no clue.
 

8dog

All-American
Feb 23, 2008
15,142
7,394
113
Nope. Other than i got a refund for half a month. Everyone appears to be completely clueless about this despite social media and the internet (att forums) documenting the issue.

We think you can watch on the uverse app maybe. But that means i have to watch on a phone/tablet or mirror. Which isnt ideal
 
Last edited by a moderator:

mcdawg22

Heisman
Sep 18, 2004
13,702
12,228
113
Nope. Other than i got a refund for half a month. Everyone appears to be completely clueless about this despite social media and the internet (att forums) documenting the issue.

We think you can watch on the uverse app maybe. But that means i have to watch on a phone/tablet or mirror. Which isnt ideal
**** I’m gonna complain too and get my U-verse money. Where could you watch it on the App?
 

8dog

All-American
Feb 23, 2008
15,142
7,394
113
Pull up the guide and secn+ is an option. I havent tried it though. They wont give you a refund if its the first time you called. But i called during the marquette game and then again last night
 
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