Anyone else read MW's thread about the coaching search?
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...but I doubt I'd subscribe to 247 if their customer service people fails to do right by their customers-- which as I mentioned before, is partly why I've not returned to BDJ.
...but my perception is that it could be an indication of how customers are treated. If they're not willing to work with you, then they have a rigid and inflexible customer service policy, which is something I can't stand.
Your prorated argument is something I would have considered very reasonable and if I'd been the customer service rep, I would have either taken you up on that or talked to my supervisor saying, hey, this guy makes a great point. If I'd been the supervisor/had the power, I'd have granted it.
Your prorated argument is something I would have considered very reasonable and if I'd been the customer service rep, I would have either taken you up on that or talked to my supervisor saying, hey, this guy makes a great point. If I'd been the supervisor/had the power, I'd have granted it.
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