is Comcast Sports Bay Area (San Francisco). If the scheduled program is a Giants or A's baseball game and the game is blacked out, you will get the error message. The same thing happened to me Wednesday night when the Giants were playing the D'Backs. I called DirecTV customer service, they confirmed that I did have Sports Pack and should get 696. They suggested that I try again later when the programming is not a regional baseball game. I tried again Thursday afternoon & Friday night and was able to view the channel both times. Check again this afternoon and see what happens. For what it's worth, when I called DirecTV, they said that if the channel didn't work 30 min. before the game Saturday night to call them back and they'd give me ESPN GamePlan for free for the day so I could watch the game.