I called and customer service guy knew less than I did (he did speak english fluently though). Anyone know?
Same here. I'm in Madison/39110. Shows up on the channel guide at 400 and 716, but if you turn to those it says the channel is not available. Called Comcast at 5:30 and the guy tried to tell me the network doesn't start until 6:00. When I told him it's on, he gave me a service appt for a week from tomorrow.
I've said it before and I'll say it again: 17 Comcast.
From what I got online it's a network equipment upgrade issue at the central Mississippi distribution point and Comcast hasn't seen fit to upgrade nor will they tell anybody when it will be upgraded. Jackson was Time Warner so they were using more recent equipment than Rankin County Cablevision when Comcast acquired them both. I believe Jxn Comcast subscribers are able to see the channel.