I keep getting logged out of On3

NCWC34

Freshman
Aug 1, 2025
61
61
18
I'm old school and use the website vs app. I use the "back" key to leave an article or the boards and return to the IC home page. About 40% of the time, it takes me all the way back to a Google search page, then I have to go back into IC. That never happened on the old site.
 

Jirdcheel1

Redshirt
Aug 1, 2025
4
9
3
On the previous site I never had any problems with podcasts. With the new site I cannot listen to an entire podcast before I am logged off. I need assistance!!
 

BenSherman

All-American
Staff member
May 30, 2022
1,800
9,206
113
On the previous site I never had any problems with podcasts. With the new site I cannot listen to an entire podcast before I am logged off. I need assistance!!
Please let us know how you are listening to podcasts so we can provide troubleshooting specific to the platform - be it podcast app, the IC app, in-article, etc.
 

BenSherman

All-American
Staff member
May 30, 2022
1,800
9,206
113
I'm old school and use the website vs app. I use the "back" key to leave an article or the boards and return to the IC home page. About 40% of the time, it takes me all the way back to a Google search page, then I have to go back into IC. That never happened on the old site.
With this platform (and the prior one) it responds best when using its own navigational tools - try using the breadcrumbs that are atop and below the threads ... or in the app, using the app tools.
 

BenSherman

All-American
Staff member
May 30, 2022
1,800
9,206
113
This platform is very clunky and no where near as user friendly as I had hoped.
Please provide specifics so we can speak to them. It takes a bit to get used to but after heavy use for a week ago it has become second nature for us. This platform has a lot of helpful tools and shortcuts.
 

tarheelbrown

Senior
Jul 22, 2025
244
463
63
Please provide specifics so we can speak to them. It takes a bit to get used to but after heavy use for a week ago it has become second nature for us. This platform has a lot of helpful tools and shortcuts.
I'm much more used to it, now, after heavy use. I use the app, but mostly the website during the day. Any update on the change to get the menu consistent on every page (Forums, News Feed) and to combine Alerts with News Feed?
 

BenSherman

All-American
Staff member
May 30, 2022
1,800
9,206
113
I'm much more used to it, now, after heavy use. I use the app, but mostly the website during the day. Any update on the change to get the menu consistent on every page (Forums, News Feed) and to combine Alerts with News Feed?
Glad to hear that. Understand the need for further improvement.