Cspire absolutely pissed me off this weekend. My wife's phone contract was up on the 9th (Sunday). I actually thought it was the 6th so we went to the local store on Saturday to see what sort of upgrade options she has. We waited for about 40 minutes to talk to someone. When we started to go over her options the sales person kept talking about a $40 dollar early termination fee. I said I thought it was over on the 6th but she checked and it said the 9th. So I said well you are just going to waive that fee right? She said they can't do that. I called customer service and they said the same thing. I asked them if they are willing to lose a customer over $40 dollars and they said there was nothing they could do. We are also going to have to change our plan from the unlimited plan that we had.
This gave us chance to rethink our options though. One concern is that CSpire does not have 4g coverage in the Memphis area and there is no indication that it is in the plan. There is also a law suit that they are involved with concerning 4g expansion being blocked by some other companies. My wife really does want 4G. So does anyone know if 4G is going to happen in Memphis or is it time to cut and run?
This gave us chance to rethink our options though. One concern is that CSpire does not have 4g coverage in the Memphis area and there is no indication that it is in the plan. There is also a law suit that they are involved with concerning 4g expansion being blocked by some other companies. My wife really does want 4G. So does anyone know if 4G is going to happen in Memphis or is it time to cut and run?