OTState Farm Insurance strikes again

3dawgnight

Junior
Aug 27, 2012
168
203
43
It is only gonna get worse. Carriers dropping people and wanting out of litigious states. Insurance is gonna need a major overhaul because this is not sustainable.
 
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Podgy

All-Conference
Oct 1, 2022
3,580
4,089
113
Try getting homeowners in south Louisiana and see what happens. And after hurricanes they send out adjusters half of whom likely have either chlamydia or HPV if that chart I posted the other day is accurate.
 

boatsandhoes

Junior
Sep 6, 2012
2,151
208
63
Gonna post his without comment:
Allstate is miles worse, not a close 2nd. Believe it or not most property writers want to handle their claims fairly for both parties. fraud and litigation (for no reason other than lawyer greed) are everywhere. Fraud-litigation-loss experience come back in this way……Rate increases.
 

jethreauxdawg

Heisman
Dec 20, 2010
10,736
14,019
113
Allstate is miles worse, not a close 2nd. Believe it or not most property writers want to handle their claims fairly for both parties. fraud and litigation (for no reason other than lawyer greed) are everywhere. Fraud-litigation-loss experience come back in this way……Rate increases.
Some friends of mine are frequently called on to investigate insurance fraud claims. Don’t try it. Greedy homeowners went overboard with roof claims in the past. Insurance companies are now really good at spotting fraud and going after fraudulent claims.
 
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mstateglfr

All-American
Feb 24, 2008
15,981
5,825
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A brutal derecho hit us in August '20. New roof, new gutters, new shed roof too for a total cost of $26800. Some dude from Florida assessed damage within days and took me on the roof to understand everything. Really helpful.
- Allstate paid up quickly and fully covered everything except the deductible, and paid extra as work was done and more damage was discovered.

A brutal hail storm hit us in August '22. My vehicle had $9500 in damage. Some dude from Texas assessed damage within 2 days and showed me the whole bending light processes used to document damage on a white painted vehicle.
- Allstate paid up quickly and fully covered everything except the deductible, and money was direct deposited within 24hrs.

A brutal dumb driving error by my oldest wrecked that hail damaged vehicle in May '23. Some assessor valued it at a yard at $13300.
- Allstate paid up quickly and the only delay was because I pushed back to whoever I spoke with on the phone and provided examples/reasoning for it being worth $14900. Money was direct deposited within 24hrs.


Allstate has not increased our premiums from the roof or hail damage. Car insurance increased because a 17yo proved that rates should be higher for that age group, but the increase was reasonable(sizable, but reasonable) and lasts 1 year of coverage.
About 10 years ago we went to State Farm to see what they would cost and when we showed the guy our Allstate costs and coverage, he jokingly said that we should be happy and not waste our time asking other companies for comparison costs.



TLDR for pain - Allstate has been responsive, fair, and hasnt penalized us or our area in general...yet. I am pretty sure I should just be happy the claims happened shortly before the insurance industry seemed to start increasing premiums so much and dropping people left and right for submitting claims.
This may just be me whistling past the graveyard and a reckoning is coming.
 
Last edited:

boatsandhoes

Junior
Sep 6, 2012
2,151
208
63
Some friends of mine are frequently called on to investigate insurance fraud claims. Don’t try it. Greedy homeowners went overboard with roof claims in the past. Insurance companies are now really good at spotting fraud and going after fraudulent claims.
I actually sell some of the tools carriers use to detect fraud. I think the general view is I am going to screw them and get mine….whether they are in the right or it’s frivolous. Fact is it is coming back in the aggregate. I don’t think ppl realize that.

The reason rates have gone up, among many other things, is that insurance use and design (specifically P&C) have expanded too far from what it is supposed to be.
 

dickiedawg

All-Conference
Feb 22, 2008
4,251
1,074
113
I had to have my roof replaced recently after a hailstorm. Couldn’t believe the cost. But Nationwide took care of me, no complaints there. Used a third-party adjuster.
 

patdog

Heisman
May 28, 2007
56,765
26,112
113
The roofing problem is out of control.
Yep. My insurance company paid out over $12,000 to reroof my old house, and that’s after my $5,000 deductible. For a very middle class 1,600 sq ft house. Admittedly, it’s a damn nice roof. But still.
 

mstateglfr

All-American
Feb 24, 2008
15,981
5,825
113
The reason rates have gone up, among many other things, is that insurance use and design (specifically P&C) have expanded too far from what it is supposed to be.
Can you say more on this? I grew up in the Chicago suburbs and back in the 80s and 90s, property insurance covered what it covers now...at least I cant think of anything that is covered now which wasnt covered then. Wind damage, hail damage, fire damage, vandalism...those were covered then and covered now.


Maybe I am misremembering? Or maybe I happen to live in an area where it really hasnt expanded, but its expanded in other parts of the country?
 

The Cooterpoot

Heisman
Sep 29, 2022
6,854
11,962
113
A brutal derecho hit us in August '20. New roof, new gutters, new shed roof too for a total cost of $26800. Some dude from Florida assessed damage within days and took me on the roof to understand everything. Really helpful.
- Allstate paid up quickly and fully covered everything except the deductible, and paid extra as work was done and more damage was discovered.

A brutal hail storm hit us in August '22. My vehicle had $9500 in damage. Some dude from Texas assessed damage within 2 days and showed me the whole bending light processes used to document damage on a white painted vehicle.
- Allstate paid up quickly and fully covered everything except the deductible, and money was direct deposited within 24hrs.

A brutal dumb driving error by my oldest wrecked that hail damaged vehicle in May '23. Some assessor valued it at a yard at $13300.
- Allstate paid up quickly and the only delay was because I pushed back to whoever I spoke with on the phone and provided examples/reasoning for it being worth $14900. Money was direct deposited within 24hrs.


Allstate has not increased our premiums from the roof or hail damage. Car insurance increased because a 17yo proved that rates should be higher for that age group, but the increase was reasonable(sizable, but reasonable) and lasts 1 year of coverage.
About 10 years ago we went to State Farm to see what they would cost and when we showed the guy our Allstate costs and coverage, he jokingly said that we should be happy and not waste our time asking other companies for comparison costs.



TLDR for pain - Allstate has been responsive, fair, and hasnt penalized us or our area in general...yet. I am pretty sure I should just be happy the claims happened shortly before the insurance industry seemed to start increasing premiums so much and dropping people left and right for submitting claims.
This may just be me whistling past the graveyard and a reckoning is coming.
It's coming. Global warming and the wild weather is the reason they're using by the way. I had one insurance company try to tell me I couldn't keep an old car in my yard (parts car I used). I told those 17rs to eat **** and die!
 

Seinfeld

All-American
Nov 30, 2006
11,141
6,957
113
Somebody's gotta pay for them getting their arse handed to them by the California wildfires. Or maybe they had to pull out before that. Can't remember.
I won’t pretend to know all the dynamics of insurance pricing, but any time there’s catastrophic fire or storm damage like that, the people in the immediate area may be hit the hardest, but you can bet your butt that insurance companies are spreading the wealth to everyone else too
 

GloryDawg

Heisman
Mar 3, 2005
19,378
16,423
113
I have a HO5 with Farm Bureau and will never let that policy go. Best policy on the market and worth the price and service I get.
 

L4MANDW

All-Conference
Feb 21, 2018
958
2,036
93
Been w/SF since Sept. 2000. In that span of time only made claims on a 4-wheeler, one deer to the ‘Yota, & one tree to another Tacoma. Never filed a claim on either of my homes. Every time bill went up, I asked agent, why? Without fail the reply has always came back to me, “Premium Increase, Premium Increase, even my insurance went up!” I just quit asking because one thing for certain, I know my agent, and of the three claims I’ve ever made, agent told me get a quote, bring it to me, I cut you a check, & you go get it repaired and that happens in person on the spot when I bring the quote in, immediately, no questions, no hassle, no fuss. I just say thank you, take the check, and get the repairs. Every time I check w/other insurance companies or like FB, they say they can’t touch SF price, I been w/them too long so I just stay. Customer Service & no hassle claims go a long ways. I definitely not happy w/my most recent premium increase though but, in the case of a much needed claim, just like the commercial sings, “And like a good neighbor, SF is there!” At lest that’s always been my experience with them.
 

Pookieray

Senior
Oct 14, 2012
1,089
927
113
I’m still raw they dropped my now late grandfather’s auto insurance.

He was loyal to them for 30 years. One minor fender bender and they dropped him.
I posted a similar incident that happened to my parents. They cancelled her homeowners and auto. Cited the age of the house (18 yo) and the fact she has a claim on auto insurance. They are absolutely evil.
 

johnson86-1

All-Conference
Aug 22, 2012
14,324
4,824
113
State Farm is the devil. They absolutely screwed over my uncle when a drunk driver hit his over the road truck in Montana (going the wrong way on the interstate in the middle of the night). The truck and trailer was totaled. The rear axles were bent beyond repair and those idiots sat on their hands for months and racked up towing yard costs and refused to pay for them when they finally paid about 75 percent of what it was worth after being threatened by his lawyer when they said they felt it could be repaired. They suck.
You just have to remember if you are insuring with state farm, you are basically paying premiums for the right to sue them. I wouldn't balk at having them for car insurance if they were cheap enough. If they were like 30% cheaper, I'd probably be willing to roll the dice. But I can't afford to pay for the right to sue them if my house gets destroyed by a covered cause. Even if they're half the price, that's just too much risk to take for me.
 

johnson86-1

All-Conference
Aug 22, 2012
14,324
4,824
113
If we keep deporting "guest workers," costs to replace roofs will double or more. Insurance companies may respond with separate polices or deductibles just for roofs.
I apologize if I missed the sarcasm, but insurance companies already basically have deductibles for roofs. All the scam litigation getting roofs replaced has companies either only covering the depreciated value, not replacement cost, or they just raise the deductible to the cost of replacing the roof.
 

RocketDawg

All-Conference
Oct 21, 2011
18,974
2,081
113
It’s not just State Farm. Almost all of them have raised rates or plan on doing it. Mine went up a couple of months ago.
And it's not just raising rates. There are also pretty severe reductions in benefits while rates increase. For example, going from a $200 deductible to 1% of the value of the property. That's a huge reduction. You'll notice the cost of the policy going up, but you might not notice vastly reduced payouts.
 

RocketDawg

All-Conference
Oct 21, 2011
18,974
2,081
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I have State Farm, in TN. I thought they were getting expensive. Had all state quote, they were $100 more per month. Called an independent agent, left a message. Got a text back telling me to go to a website and fill out a bunch of info, then he’d call me back after I did all his work. I just stayed with State Farm.
And after contacting other companies checking rates, you get spammed to death with texts, emails, and even phone calls.
 
Nov 16, 2005
27,518
20,487
113
You just have to remember if you are insuring with state farm, you are basically paying premiums for the right to sue them. I wouldn't balk at having them for car insurance if they were cheap enough. If they were like 30% cheaper, I'd probably be willing to roll the dice. But I can't afford to pay for the right to sue them if my house gets destroyed by a covered cause. Even if they're half the price, that's just too much risk to take for me.
In that case, it was the drunk drivers insurance that wouldn’t pay. He had State Farm.
 

RocketDawg

All-Conference
Oct 21, 2011
18,974
2,081
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I had almost the exact same experience recently. I have never had a claim with state farm. However I checked the market out to see where we stood with everybody else. And I was highly disappointed that nobody could beat State Farm's rates on homeowners and auto. Also, the Agents that I had quoting acted like they really didn't want my business after they found out I was with State Farm currently. It was strange.
We probably have some insurance agents on here, but - I had a claim from storm damage a couple of years ago, that was fairly major, in the $60K range. So I called my agent that I've had for mega-years, thinking they'd handle everything, but no - they have me call the claims number. So basically they sell you a policy, then do nothing afterward. It was State Farm, and they paid as they should have, but my agent didn't really do anything.
 
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Wesson Bulldog

All-Conference
Nov 3, 2015
1,574
1,883
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We probably have some insurance agents on here, but - I had a claim from storm damage a couple of years ago, that was fairly major, in the $60K range. So I called my agent that I've had for mega-years, thinking they'd handle everything, but no - they have me call the claims number. So basically they sell you a policy, then do nothing afterward. It was State Farm, and they paid as they should have, but my agent didn't really do anything.
I swapped to Allstate today. Saved me 1200 yr on auto
 

patdog

Heisman
May 28, 2007
56,765
26,112
113
We probably have some insurance agents on here, but - I had a claim from storm damage a couple of years ago, that was fairly major, in the $60K range. So I called my agent that I've had for mega-years, thinking they'd handle everything, but no - they have me call the claims number. So basically they sell you a policy, then do nothing afterward. It was State Farm, and they paid as they should have, but my agent didn't really do anything.
Yeah. The agent gets cut out of the loop when it comes to a claim. It’s not your agent, it’s the insurance company.
 

RocketDawg

All-Conference
Oct 21, 2011
18,974
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I did not inspect the immigration status of the crew that roofed my old house a couple of years ago. But I have my suspicions.
Ha. State Farm won’t pay on roof claims. You better have video off the tree falling across the entirety of the roof and a certified time stamp on the video to have a chance.
They paid mine, based on still pictures which, of course, had time stamps. The hole in the roof probably helped convince them there was a problem. I apparently had a good adjuster that went to bat and got things done. I believe he was a sub to State Farm rather than a direct employee. The storm happened in early August and a new roof, new heat pump, and several other things were finished by early October.
 

patdog

Heisman
May 28, 2007
56,765
26,112
113
They paid mine, based on still pictures which, of course, had time stamps. The hole in the roof probably helped convince them there was a problem. I apparently had a good adjuster that went to bat and got things done. I believe he was a sub to State Farm rather than a direct employee. The storm happened in early August and a new roof, new heat pump, and several other things were finished by early October.
Most adjusters are independent contractors. The I had from USAA had worked with my roofer a lot. Both my adjuster & contractor had nothing but good things to say about the other.
 

greenbean.sixpack

All-American
Oct 6, 2012
8,800
8,073
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I apologize if I missed the sarcasm, but insurance companies already basically have deductibles for roofs. All the scam litigation getting roofs replaced has companies either only covering the depreciated value, not replacement cost, or they just raise the deductible to the cost of replacing the roof.
USAA isn't there yet, but coming soon I fear. Three (ish) years ago they paid me $27k for a new roof (I don't how old it was) and the roofer only charged $20k.
 

greenbean.sixpack

All-American
Oct 6, 2012
8,800
8,073
113
You wont do any better than USAA. I’ve had them for 35 years. They pay claims fairly & with no trouble and their premiums are very competitive.
Back in those day USAA was much less expensive than other and still provided great service. With all the advertising now, they're not any cheaper, but still pay claims fairly.
 
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patdog

Heisman
May 28, 2007
56,765
26,112
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Back in those day USAA was much less expensive than other and still provided great service. With all the advertising now, they're not any cheaper, but still pay claims fairly.
I’ve really never shopped around. But I do know their premiums are at least competitive. But premiums are secondary when choosing an insurance company. By far most important thing is a company that will pay claims fairly & quickly. And USAA won’t be best for that.
 

greenbean.sixpack

All-American
Oct 6, 2012
8,800
8,073
113
That could easily be solved if the state banned door knocking and put some sort of licensing restrictions on who can operate as a contractor. There are more roofers than youth travel ball teams in this state
And the contractors, many who know little about roofing, are making great money.
 
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patdog

Heisman
May 28, 2007
56,765
26,112
113
And the contractors, many who know little about roofing, are making great money.
The door knockers get great commissions too. Definitely needs more oversight. Had one knock on my door asking if he could inspect my roof. I said go ahead. He came down & said I need a new roof. From the pictures I agreed (but didn’t say so). He handed me a contract to sign right there. I told him I’m not signing anything today. I’ll do my due diligence & get back with you. Sure enough, that company is real good at getting your money up front. Not so good at showing up to replace your roof. So I found a reputable contractor to do the job. Never sign anything with one of those guys without checking them out thoroughly.
 
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HWY51dog

Sophomore
Jul 24, 2013
315
164
43
Health insurance companies keep 48 cents on every dollar they get. That was a study I read a few years ago. Imagine if we’d had a way to cut out insurance and just have a processing fee how much cheaper healthcare would be.
Being self employed….I’m almost to the point of saying 17 it and just self pay. Pay stupid amount a month and nothing gets covered and my family is relatively healthy.
 

Villagedawg

All-Conference
Nov 16, 2005
1,982
1,935
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I’m still raw they dropped my now late grandfather’s auto insurance.

He was loyal to them for 30 years. One minor fender bender and they dropped him.
Farm Bureau did the same to my parents about 25 years ago. Out of the blue. Customers for about 35 years and just dropped like yesterday’s newspaper.
 

Villagedawg

All-Conference
Nov 16, 2005
1,982
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Health insurance companies keep 48 cents on every dollar they get. That was a study I read a few years ago. Imagine if we’d had a way to cut out insurance and just have a processing fee how much cheaper healthcare would be.
No way we could do something like that. Healthcare is an unsolvable problem. No country on earth has ever figured out how to offer it to everyone at a reasonable price. Impossible. *
 
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Nov 16, 2005
27,518
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No way we could do something like that. Healthcare is an unsolvable problem. No country on earth has ever figured out how to offer it to everyone at a reasonable price. Impossible. *
You’re right, there’s no way our federal government could do something like that. Requires Congress to not be intellectually challenged.
 
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