Truck extended warranty

[Anon1734829782]

Well, I need some suggestions from the pack. I have a ‘22 f150 powerboost and bought the extended warranty (100,000 mi) at the dealership but through a third party (Assurant). I’m at 72,000 currently and my torque converter clutch has gone bad. It’s apparently an expensive repair and Assurant says it’s a part that should be covered under Ford’s powertrain warranty (also 100,000 mi) and is refusing to pay. Ford says that it isn’t part of the powertrain. Neither warranty will take responsibility and is going to leave me paying over $4k while also renting a vehicle.


What do I do now? Go ahead and pay now so I can get my truck back asap and then try to find a lawyer who can help and not also rake me over the coals?

Thanks in advance.

 

[Drebin]

Well, I need some suggestions from the pack. I have a ‘22 f150 powerboost and bought the extended warranty (100,000 mi) at the dealership but through a third party (Assurant). I’m at 72,000 currently and my torque converter clutch has gone bad. It’s apparently an expensive repair and Assurant says it’s a part that should be covered under Ford’s powertrain warranty (also 100,000 mi) and is refusing to pay. Ford says that it isn’t part of the powertrain. Neither warranty will take responsibility and is going to leave me paying over $4k while also renting a vehicle.


What do I do now? Go ahead and pay now so I can get my truck back asap and then try to find a lawyer who can help and not also rake me over the coals?

Thanks in advance.

Step one: Kick your own arse for buying an extended warranty.
Step two: Buy a new truck and cut your losses, or just pay for the repair.
Step three: Forego the extended warranty on the new truck if that's the route you take.

 

[maroontide06]

I don't have any advice to help, but I had the same thing happen on my '17 F-150. The torque converter went bad, but I bought the extended warranty through the dealership and it covered the repair. With the warranties that you have, it should cover the cost of the torque converter. If you have to get a lawyer involved make sure he covers the cost of the repair and gets what he needs as well.

 

[Colonel Angus.sixpack]

If buying a warranty on a new vehicle always get a wrap warranty. Kicks in when the manufacturers runs out. Having 2 warranties running concurrent with each other is silly. Usually cheaper too because their claim exposure is way lower since a lot of dummies trade before the manufacturers warranty runs out.

 

[Ranchdawg]

Well, I need some suggestions from the pack. I have a ‘22 f150 powerboost and bought the extended warranty (100,000 mi) at the dealership but through a third party (Assurant). I’m at 72,000 currently and my torque converter clutch has gone bad. It’s apparently an expensive repair and Assurant says it’s a part that should be covered under Ford’s powertrain warranty (also 100,000 mi) and is refusing to pay. Ford says that it isn’t part of the powertrain. Neither warranty will take responsibility and is going to leave me paying over $4k while also renting a vehicle.


What do I do now? Go ahead and pay now so I can get my truck back asap and then try to find a lawyer who can help and not also rake me over the coals?

Thanks in advance.

First, go to the Dealership manager (not the service manager) where you bought the truck and explain the situation. I have done this in the past and they appealed to Ford and they did the repair and charged me $50.00 deductible. If they tell you it isn't covered and there is nothing they can do have him give it to you in writing on Ford letterhead. Contact Assurant and let them know you have it in writing that it is not covered by Ford so they have to cover it.

 

[MagnoliaHunter]

Maybe I am just hard on my vehicles, or get lemons, but I have gotten my money back out of every extended warranty on new or used vehicles that I have purchased.

 

[Ranchdawg]

Maybe I am just hard on my vehicles, or get lemons, but I have gotten my money back out of every extended warranty on new or used vehicles that I have purchased.

Thanks! I love reading posts like this. It makes me happy to hear the insurance industry didn't take someone for a ride.

 

[skip dog]

First, go to the Dealership manager (not the service manager) where you bought the truck and explain the situation. I have done this in the past and they appealed to Ford and they did the repair and charged me $50.00 deductible. If they tell you it isn't covered and there is nothing they can do have him give it to you in writing on Ford letterhead. Contact Assurant and let them know you have it in writing that it is not covered by Ford so they have to cover it.

I agree w/ @Ranchdawg for sure......but I also would take the time to call the State attorney generals office and speak to the individual in the proper division about this.

*A LONG time ago, I had an issue on a brand new F350 at less than 25k miles. Ford engineer denied warranty claim. I went straight to owner of dealership.....truck was receiving a brand new engine the next week

**what you are describing is one of the many reasons I just recently bought a toyota

 

[ETK99]

Well, I need some suggestions from the pack. I have a ‘22 f150 powerboost and bought the extended warranty (100,000 mi) at the dealership but through a third party (Assurant). I’m at 72,000 currently and my torque converter clutch has gone bad. It’s apparently an expensive repair and Assurant says it’s a part that should be covered under Ford’s powertrain warranty (also 100,000 mi) and is refusing to pay. Ford says that it isn’t part of the powertrain. Neither warranty will take responsibility and is going to leave me paying over $4k while also renting a vehicle.


What do I do now? Go ahead and pay now so I can get my truck back asap and then try to find a lawyer who can help and not also rake me over the coals?

Thanks in advance.

The torque converter is 100% powertrain on my warranty. And don't let anyone tell you not to get an extended warranty if you're not buying low mileage. Just be sure to read it thoroughly and make sure everything is covered. Ford transmissions are complete dog crap by the way. The 10 speed 10R80 is the worst of them, avoid those at all costs!
Ford has had a big issue with the drums shifting.

 

[Ranchdawg]

Well, I need some suggestions from the pack. I have a ‘22 f150 powerboost and bought the extended warranty (100,000 mi) at the dealership but through a third party (Assurant). I’m at 72,000 currently and my torque converter clutch has gone bad. It’s apparently an expensive repair and Assurant says it’s a part that should be covered under Ford’s powertrain warranty (also 100,000 mi) and is refusing to pay. Ford says that it isn’t part of the powertrain. Neither warranty will take responsibility and is going to leave me paying over $4k while also renting a vehicle.


What do I do now? Go ahead and pay now so I can get my truck back asap and then try to find a lawyer who can help and not also rake me over the coals?

Thanks in advance.

Assurant is trying to weasel out. Unless you got a special dealership warranty Ford powertrain warranty was 5 years 60,000 miles.

 

[FactCheckerBot]

Fact:

This is the perfect time to speak with you about your car’s extended warranty. Please message me to further discuss car’s warranty that will be expiring soon.

 

[DesotoCountyDawg]

Since when is a torque converter not considered part of the powertrain?

 

[40mikemike]

But your next vehicle from Cannon Motors. I always get their extended warranty and they have ALWAYS honored it when I’ve had issues.

 

[HotMop]

 

[Wesson Bulldog]

Grok says Assurant covers this. Re-read your paperwork to determine what level of coverage you purchased. Then, get in touch with a supervisor there.

 

[greenbean.sixpack]

Step

Step one: Kick your own arse for buying an extended warranty.
Step two: Buy a new truck and cut your losses, or just pay for the repair.
Step three: Forego the extended warranty on the new truck if that's the route you take.

Step 0: kick yourself for buying a Ford.

 

[greenbean.sixpack]

I agree w/ @Ranchdawg for sure......but I also would take the time to call the State attorney generals office and speak to the individual in the proper division about this.

*A LONG time ago, I had an issue on a brand new F350 at less than 25k miles. Ford engineer denied warranty claim. I went straight to owner of dealership.....truck was receiving a brand new engine the next week

**what you are describing is one of the many reasons I just recently bought a toyota

Toyota went away from the 5.7, post 2021 Tundras are no better than any other truck now.

 

[garddog]

Assurant is trying to weasel out. Unless you got a special dealership warranty Ford powertrain warranty was 5 years 60,000 miles.

This is correct. Ford powertrain ended at 60k.

If you were sold the correct extended warranty, it should be covered. Find your original paperwork and read it. Don't ever accept those phone operators opinion. There are levels of coverage, but the docs should be explicit in what is covered.

 

[Jacknut]

Morgan & Morgan - For the People! Make them pay!