I'd read that about the infotainment system. I believe it. My take on Porsche's tech is that it is not often intuitive to use, but that once one sits around in their garage and works through all the systems, and reads the literature a couple times, and plays with it a bunch, and then spends time online resolving some of the ambiguities, it actually starts making sense and is, in hindsight, logically designed.
It's just never very intuitively designed. Which is very odd to me since the cars themselves get so much right, much of it intuitive, about the experience. But they can't figure out how to carry that over to their tech. Go figure.